Description

About Cognizant Consulting

Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?

About the role

The Change Management Analyst is responsible for helping users and stakeholders successfully adopt new social service systems, particularly case management platforms, as they transition from legacy systems. The role focuses on driving organizational change through structured change management practices

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 to 4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

What you must have to be considered

• Candidates should have hands-on experience driving user adoption, managing stakeholder resistance, and supporting transformation initiatives.
• Experience creating communication plans, conducting engagement activities, and managing change messaging for different audience groups
• Demonstrated experience designing or coordinating training programs, user enablement activities, and support materials.
• Strong understanding of structured change management frameworks and best practices.
  
  These will help you succeed
• Experience in large-scale system implementation or transformation projects.
• Exposure to public sector environments.
• A collaborative mindset, working effectively with product, technical, business, and training teams.
• Ability to assess change impacts and develop targeted mitigation plans.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.