Description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

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Summary

The Senior Change Management Consultant focuses on the people side of change, including changes to business processes, systems and technology, culture and organization structures. Responsible for creating and implementing change management strategies and plans that maximize employee adoption and usage while minimizing resistance to meet strategic objectives.

Provides coaching to executive leaders sponsoring the change as well as all levels of management as they help their direct reports through transitions. To do this, the Senior Change Management Consultant coaches the project sponsors on change management best practices, lessons learned and trends, while designing a tailored change management solution that delivers value and project success. This role also coaches project teams in how to integrate change management activities and principles into their project plans.

Job Description

Fully manages the change management project portfolio from development to execution. Leads the agile change management team created for a project or initiative and oversees the creation and execution of deliverables for the communications plan, sponsor roadmap, coaching plan, training plan and resistance management plan.

Applies change management processes and tools to create strategies to drive project success and change adoption required by a project or initiative. Works across multiple diverse teams on highly complex projects, including guiding internal stakeholders on employee experience and change management best practices and approaches. Develops trusted partnership and acts as a coach for senior leaders and executives in helping them fulfill the role of sponsor for the change required by a project or initiative.

Able to prioritize, delegate and foster the development of a high-performance team to create an environment driven by creating an exceptional employee experience. Prepares for change by conducting impact analyses, performing stakeholder analyses, assessing organizational change readiness, assessing the magnitude of change and identifying key stakeholders.

Evaluates stakeholder readiness, desired project results, potential resistance and performance gaps to facilitate change from current state to desired state. Oversees the design, development, delivery and management of effective change communication and marketing strategies and tactics at various levels of the organization. Oversees the design, development and delivery of innovative learning strategies ensuring that training programs and resources provide tangible value to end-users and faster adoption and, ultimately, sustainment.

Defines and measures success metrics and monitors change progress. Performs qualitative and quantitative assessments of change success and change adoption and develops strategies to address challenges, risks or gaps. Identifies evolving project deliverables, including changes in project scope and potential conflicts, develops and implements plans to remove barriers and resolve issues.

Consults and coaches project teams to incorporate agile, innovative and adaptable change management methods to increase success of projects and initiatives. Provides change management expertise to leaders and teams throughout the enterprise through presenting, teaching and training. Possesses deep knowledge of change management principles, practices, methodologies and tools. Demonstrates proven experience in applying these solutions to drive sustainable business results.

Exhibits ability to work independently and collaboratively in a team environment with proven ability to build strong relationships. Demonstrates exceptional presentation, facilitation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences and drive groups to consensus and outcomes. Displays growth, learning mindset, ready to promote new ideas and situations regularly.

Requirements

Qualifications

Bachelor’s degree in human resources, organizational development, business, healthcare administration or related discipline. Master’s degree preferred. Minimum of five of experience in change management, organizational development, organizational effectiveness, leadership, employee engagement, leadership coaching or related field. Experience managing high-risk, high-cost full lifecycle projects is required. Previous experience working with business stakeholders in a cross-functional matrix environment. Demonstrates experience in strategy development, strategic planning or similar field is strongly preferred. Proficient experience in business productivity tools (e.g. MS Word, PowerPoint, Excel and SharePoint). Prosci Change Management certification or other equivalent change management certification required within one year of hire.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.